Catering and Banquet Policies

Food and Beverage Service

All food and beverage consumed on premises must be supplied by The Pump House. Food prepared for functions must be consumed on premise and is not permitted to leave the premises.

Service Charge

A service charge of 20% is applied to all food and beverage billed. State of Ohio sales tax of 6.75% will be added to all food, beverage and service charges.

Family Style Banquet:  $35.00 per server is added for gratuity + 6.75% tax unless we serve you and your guests in the upper conference room.  If upstairs, we charge the normal 20% gratuity.

Event Confirmation

Room set-up needs and menu selection must be confirmed NO LATER THAN 14 days prior to the event.  A 1/3 down, non-refundable deposit, for larger events is required to confirm and reserve your room solely for your event on that day.  All other inquiries for that day will not be accepted once 1/3 has been paid in full therefore, this non-refundable confirmation policy is necessary. 

Guarantee Policy

A guaranteed number of guests must be received three days (72 hours) prior to the scheduled event. The number guaranteed will be the minimum number for which the client is charged. Increases in the guaranteed number will be accepted up to 24 hours prior to the event. No reduction in the guaranteed number of guest will be accepted within 72 hours of the event. If the guarantee is not received 72 hours prior to the event, the original number will be considered the minimum number.

Room Availability

The Pump House reserves the right to change function rooms and to decrease the function space if the number of persons attending the function decreases or increases beyond the capacity of the original room.

Billing

We ask that each banquet make a payment of 1/3 down 3 weeks prior to the event and final payment for the event is required to be paid upon departure and may be made by personal check if authorized ahead of time by management, cash or credit card.  We accept Visa, MC, and Discover.  House accounts must be prearranged in advance.

Decorations

Decorations and signs are permitted but prior approval must be given for any decorations or signs that need to be attached to walls, ceiling, door surfaces or furniture.  You may not hang anything from the sprinkler system ever on our facilities, with no exceptions. Yard signs may be placed and removed before and after your event to guide your guests with management approval. 

Liability

Any damage done to property as a result of a group function will be the responsibility of the person booking the event. The Pump House cannot assume responsibility for the damage to, or loss of any articles left prior to, during, or following an event. The Pump House Reserves the right to inspect and control private parties being held on premises. The client in charge of the function is responsible that the function will be conducted in an orderly and safe manner.

Cake Service

The Pump House allows groups to furnish their own cake for special events. Cake cutting and servicing will be provided by The Pump House staff for a fee of $1.00 per person. Arrangements for this service must be made in advance.